Microsoft reportedly apologizes to Jyamma Games after Xbox certification delays

Following claims that Microsoft ignored Jyamma Games during the certification process for the Xbox release of Enotria: The Last Song, the tech giant has issued an apology to the game developer.

Microsoft apologized after Jyamma Games announced that it would be indefinitely delaying the launch of the game’s Xbox due to the absence of communication from the tech giant, regardless of having the game ready to port.

The CEO of Jyamma Games, Jacky Greco, expressed his frustration in a Discord message, noting that the firm has been waiting for Microsoft to address its certification queries for the past two months. As of this period, the studio still has no new information, even though the company has already made a lot of investment and development work on the Xbox version of the game.

Microsoft’s lack of response leaves Jyamma Games stuck in the certification process

Greco explained that despite the developer investing substantial resources in Enotria: The Last Song preparation for Xbox release, Microsoft’s failure to communicate caused uncertainty about the next steps for the team. He expressed frustration stating that Microsoft showed no interest in the game or its community.

No clear directions or clarifications on the certification process were given to the studio, which ultimately led to the undetermined postponement of the game launch on the Xbox device.

Earlier this year, Jyamma Games had indicated that the Xbox version would be delayed to better the experience of players on the PC and PlayStation 5. Unfortunate events for the company resulted in an unsuccessful release of Enotria: The Last Song, which had been pushed from August to September for all platforms but the unresolved certification issues now mean the Xbox version has no specific release date.

Other developers encounter Xbox certification and optimization challenges

Jyamma Games is not the only company that has to deal with various issues concerning the release of Xbox. Other game developers faced these issues as well when they were trying to develop ports for Xbox. Funcom, the studio responsible for Dune Awakening, admitted that it had trouble optimizing the game for Xbox Series S, which resulted in time wastage. Similarly, Larian Studios who also made Baldur’s Gate 3 saw the development of the Xbox version experienced some delays which also led to postponements.

The development challenges encountered by these developers are part of a larger problem that concerns certification and optimization for the Xbox platforms. However, this does not prevent Jyamma Games from pressing forward with the release of Enotria: The Last Song on other PC and PlayStation 5 platforms.

The developer is still holding discussions with Microsoft regarding the certification problems aimed at ventilating the idea of releasing the game on Xbox in the near future.