Austin airport revives frequent parker rewards program
Roughly a year and a half after the system went offline, the Austin-Bergstrom International Airport confirmed this week its Frequent Parker Program was once again operational.
AUSTIN (KXAN) — Roughly a year and a half after the system went offline, the Austin-Bergstrom International Airport confirmed this week its Frequent Parker Program was once again operational.
The free membership program allows users to earn points via on-site parking for leisure and business trips, per AUS' parking guide. As points are accrued, customers can earn free parking.
Airport officials paused the program in summer 2023 due to "intermittent outages," an AUS spokesperson told KXAN in June. In the interim, customers were still able to accrue points.
Officials said a new web system was needed since "the original one is no longer supported by that vendor." SP+ is the parking management contractor for airport parking services at AUS and has managed the frequent parker program contract for nearly a decade.
KXAN requested contract documents between SP+ and the City of Austin. Documents revealed a roughly $115.6 million contract between the two began on June 16, 2016 and is set to expire on May 31, 2025. To date, approximately $76.1 million of that contract funding has been used.
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